Applies To Product(s): AutoPLANT Piping Version(s): V8i Environment: N/A Area: N/A Subarea: N/A Original Author: Derek Cornell, Bentley Technical Support Group Overview In AutoCAD or AutoPLANT, sometimes dialogs can freeze up or become corrupted. This is a solution to trouble shoot these sort of problems. Solution First, if the dialog itself will not load or it loads with "hatch" over it, then the OCX or DLL files may not be registered properly. Please consult Bentley Technical Support in order to find out which files to replace or register. Second, there is an AutoCAD option that allows a user to lock layers. Be sure to check this setting before continuing. Window > Lock Location > All > Unlocked It is also possible that the AutoCAD profile has become corrupt. In order to reset the profile, delete the following file: C:\Documents and Settings\user.name\Application Data\Autodesk\AutoCAD 2009 (or other version)\R17.2\enu\Support\Profiles\ \Profile.aws If this does not work, it is possible that another profile is corrupted. Replace the following file using a non-corrupted one from another workstation. C:\Documents and Settings\user.name\Application Data\Autodesk\AutoCAD 2009\R17.2\enu\Support\Profiles\FixedProfile.aws See Also Product TechNotes and FAQs External Links Bentley homepage Bentley Technical Support KnowledgeBase Bentley LEARN Server Comments or Corrections? Bentley's Technical Support Group requests that you please confine any comments you have on this Wiki entry to this "Comments or Corrections?" section. THANK YOU!
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